Thank you for shopping with uFlex™

If for any reason you are not completely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it. uFlex™ offers a 30-day Money Back Guarantee. If you aren't happy with your product, ship it back to us for a no-cost 100% refund.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a couple of business days, depending on your card issuer's policies.


uFlex is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, uFlex will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.